Patient Reviews
Patient Reviews
We invite you to read the reviews from our current and past patients to get a better understanding of the care and service you can expect at Brookwood Endodontics Tuscaloosa. Our patients' experiences speak to the quality of our treatments, the compassion of our team, and the comfortable environment we strive to create. Hearing from others can help you feel more confident in your decision to choose us for your endodontic needs. We look forward to welcoming you to our practice!
"Personally working in the Dental field, I was HIGHLY impressed with the great care my son received from Dr. Powell and his amazing staff! We received the same service and care that I strive to give my own patients... Thanks for everything!!"
"Tuscaloosa location-Was in some excruciating pain and they were amazing taking care of me! Dr Powell and Abby did a fantastic job! Thanks for taking care of me. Any future endodontic needs for my family be done by Brookwood Endodontics!"
"The doctor and staff are very knowledgeable and friendly. The offices are clean and sanitized He performed a root canal for me. Great job!Earnestine Robertson"
"I had been dealing with excruciating pain in my mouth for a long time and I was referred here by my primary dentist. I was nervous at first, but everyone here was so incredible. They got me in for a last minute appointment and stayed late to help me out. Numbing injections normally don’t work on me, so dental procedures have always been a nightmare. But Dr. Stephen Thomas is a miracle worker and made it where I barely felt anything. 10/10.They just need an office cat and it would be my new favorite place!"
"I received wonderful treatment from every employee that I encountered, on the phone, and in the office. I have used them in the past, and if needed, I will choose them again in the future."
"I was treated very respectfully and professionally by all the staff. I highly recommend their practice."
"I had 2 root canals and was in and out in about an hour and a half. The staff and the doctor were amazing!!!"
"Everyone was kind and professional. All steps were explained before they were performed. Environment clean and calming."
"I went to the Tuscaloosa (Rice Mine Road) location for the first time on Thursday, 11 August 2022. I was very pleased with the friendliness of Dr. Powell and his assistant Kori, as well as all other staff that I met. I was very impressed with the professional and efficient manner in which Dr.Powell and Kori worked together during the procedure. If I ever need this type of work done again, I will definitely return there. I am telling my friends of this experience."
"We used the Tuscaloosa location today and I cannot say enough great things about the entire staff. My 12 yo had a root canal done. The receptionist, assistants, and doctors were so compassionate, gentle, and genuine. THANK YOU for a great experience when my son was so nervous!"
"We have been here on a few occasions,, different family members and have always been treated wonderful! Everyone is so friendly ! They immediately put you at ease and make sure you are as comfortable as possible!!!! They always Follow up with us the next day and make sure sure everything is going well ❣️❣️❣️Can not imagine ever going on anywhere else!! Thank you Stephanie and Dr Thomas and all the staff ❣️❣️❣️Dylan Roberts and Nana Mccurdy"
"Excellence and friendliness. Top tier in the diagnosis and treatment of tooth pain and related procedures. I had several successful procedures performed here and always received exceptional and friendly care."
"The whole process from start to finish was great. Everyone is so nice and accommodating. The office has an overall calming feel to it which is wonderful. If I ever have to have e another root canal, I wouldn't have it done anywhere else!"
"No one WANTS a root canal but if you’re in need of one, Brookwood Endodontists is the place to go. The atmosphere is calming, the staff and surgeons are incredibly sweet and professional and they offer perks like blankets; pillows, drinks and your favorite cable show during your procedure and you can’t beat the view; all of which is masterfully designed to put you at ease during a visit which might to some be considered scary. I was out of pain the minute I was numbed and never felt any pain during or even after the procedure. Highly recommend!!"
"Wasn't sure what to expect but Dr Powell and his assistants assure me everything was going to be good. Everything went as planned. Special thanks to Kayla and Kori for my care that day plus checking on me the next day. Two awesome people. Highly recommend this place."
"Dr.Powell, Kayla, and Haley took amazing care of me during my procedure. The entire Tuscaloosa staff was amazing. Special “Thanks” to you all."
"The staff went above and beyond to make sure my visit was as nice as could be. They all were so thoughtful. I would highly recommend them to anyone!"
"Eddie said this was a great experience! They were so helpful and pleasant. Highly recommend them to anyone. They made having a root canal stress free!"
"This was my first root canal done by a specialist ( endodonist) instead of a dentist , I was very afraid bc I’ve had a lot of procedures that were done incorrectly by a “regular “dentist . All I can say is “ WOW” the difference in this root canal is night snd day !!!I had absolutely no swelling, no pain at all afterwards! Couldn’t even tell if had anything done ! The shots were the worst part of the entire root canal ! If highly recommend Dr Steven Thomas , if I ever need another root canal, I won’t hesitate to go back! So glad my regular dentist referred me here ! The staff was wonderful also !!"
"Very clean office, very professional Drs and staff. The atmosphere makes you feel like you are cared for. Definitely recommend this office and Drs for any dental procedures you may need."
"Highly professional and courteous staff from the front office to the treatment rooms. Completed by caring, compassionate and highly professional doctors. Highly recommended."
"I was very impressed with the cleanliness of the office and professionalism of the staff. I would definitely recommend this office to others."
"Loved every staff member I had the pleasure of meeting! My dental assistant Kayla was so sweet, comforting, informative, and diligent in getting answers to any questions I had. I didn’t have very much interaction with Dr Powell himself other than him doing the work I needed done. But still seemed very nice and would have felt comfortable asking him any further questions I had. Beth, at the front desk was also very attentive and friendly. They all seem to really care and I couldn’t have asked for a better endodontist office to be referred to! Friendly and caring staff. Minimal waiting period. Treatment done painlessly and efficiently."
"The staff and my Dr were absolutely amazing couldn’t have asked for better care they were all very nice and accommodating highly recommend them to anyone thanks everyone Abby and Bailey were awesome!!!!"
"You know the saying "I'd rather have a root canal" when speaking of something negative you don't want to do? You will never use that expression again after your experience at Brookwood Endodontics! The staff is so friendly and make very sure you are as comfortable as possible throughout your visit, from the waiting area, through the procedure, all the way to your call the next day to make sure you're doing well. My temporary broke on a Saturday and there was a human, not an answering service, ready to take my call and answer my questions that day. If you can have a better experience than I did getting work done on your teeth... well, it's just not possible!"
"Very nice staff and the doctor and his assistant were so helpful and nice in every way! Definitely would use them again if I have a need for there specialty!"
"I've never had past issues with my teeth so when I cracked one and was told of a possible root canal, I was immediately anxious. Brookwood Endodontics made me feel, comfortable, relaxed & at ease with the procedure."
"Great staff and Doctors. I highly recommend them."
"The service I received while at Brookwood Endodontics was superb. The young lady that scheduled my appointment was kind and able to work me in the next day. My sweet assistant Abby was caring and attentive, she stayed in the room with me the entire time and made sure I was comfortable throughout the root canal. The doctors are extremely kind hearted. The overall experience was outstanding. I could not have prayed for a more loving and welcoming place to have a root canal."
"Highly recommend! Had a root canal done and for the first time in many months I have no pain or headaches or ear aches, and can eat hard foods again! 5 stars!"
"Definitely would recommend anyone needing a root canal to come here! Bailey was wonderful at making sure I was comfortable and not in any pain. The entire staff made the experience 1000x better than I imagined it would be!"
"I was recommended to them with, “you may have an abscess” I went because I had been there in the past, great staff and physicians, it was last minute, but they did not make me feel rushed. It turned out I need more work done, they quickly made all the arrangements, smooth as silk; yes, they give 5 star treatment throughout the complex."
"The staff was awesome. The treatment was great. My 16 year old son had a root canal and has not complained of pain not even once. I would recommend them anytime."
"Great staff and Endodontist."
"I normally have dental anxiety and I had a great experience. I was very comfortable during the procedure and received exceptional service."
"Lauren helped to comfort my anxiety by walking me through each step of my treatment, from xray to checkout. When she offered me a blanket and pillow, I was pleasantly surprised that they weren't the run of the mill hospital grade ones, but looked and felt like the luxury and comfort of home. It may sound simple, but it made all the difference for me, and really helped me relax. Dr. Powell was thorough and knowledgeable, so I felt confident in his ability. Lauren kept me posted on the progress, and her gentle tap on my shoulder got me through to the end. I would definitely recommend their office to others."
"Wonderful staff. Would highly recommend."
"I was very pleased with Dr Collier, his assistant Kristen and the rest of the staff. I've never had a root canal before, but they made it as pleasant as possible. Also, I very much appreciate the Christian environment. If I ever need endodontic care again, I will certainly use Brookwood Endodontics."
"The most professional and enjoyable dental procedure I have ever experienced!! Dr. Thomas performed a root canal on me that literally lasted no longer than 45 minutes from start to finish. A small prick when numbing, and virtually no pain throughout the procedure and none afterward or throughout the night/next day. I had had unbearable toothache pain for 4 days and they fit me in at 4:00 in the afternoon on the same day I called. It is truly a dental practice full of professional and friendly employees in a spa-like atmosphere. These guys are the best!!!"
"Great service from everyone! The doctors and staff go out of their way to make sure your comfortable."
"Felt very at ease with everyone helping me. Doctor was amazing. I didn't get nervous or tense like I usually do at the dentist and was not uncomfortable at all. Thank you for a great experience with no stress."
"I was referred by my dentist on Tuesday and was seen by them on Thursday for a root canal. I am terrified of the dentist but every staff member went above and beyond to put me at ease. It was reassuring to hear Christian music in the waiting room, have the staff talk about their faith openly, and to see scripture on the business cards and other follow up cards. Thank you Dr. Collier, Sam, and Crystal for making an unpleasant situation a great dental experience."
"Had a tooth that started hurting rather quickly & was referred to this practice by my dentist! They got me in same day. I was very surprised at how professional the office was & everyone cared about me & truly went above & beyond to make sure I was comfortable & informed me well during the whole process! I will be back if ever in need and recommend this practice. Special Thanks to Dr Collier & Crystal. I feel much better today!"
"Absolutely loved this office. The Dr. and his assistant were super nice and very comforting even shared a few laughs during my root canal. I highly recommend this office for anyone seeking dental services. They truly care about their patients and they go above and beyond to make sure you are comfortable."
"Very nice people all around. They really go above and beyond to make you feel special. My procedure didn’t finish until after normal hours, but they took their time, answered my questions, filled my prescription, and made sure I had everything I could possibly need. Highly recommended!"
"Professional yet so nice and personable!"
"They are very professional with an awesome setting that relaxes the patient"
"From the moment we entered the office, we felt welcome! The music was relaxing and set a great atmosphere! The front office worker was extremely courteous! Dr. Powell and his assistant were also fantastic!"
"Dr Adam, Sam, the receptionist...everyone here was amazing, caring, professional, kind. They made a non-fun process as enjoyable as possible. Tell your dentist to refer you here if you need endodontic work done."
"very nice staff. loved the doctor!"
"They were just wonderful! They go the extra mile to make sure you are comfortable!"
"I cannot say enough good things abt Dr. Powell and Tara. I had a badly accessed tooth that after many tries to deaden wouldn't fully deaden. They both took their time, making sure I was comfortable with each step. As someone who usually HATES dentists and avoids them I would definitely return to Brookwood Endodontics for any more root canal work."
"If you need root canal go here!"
"Great atmosphere...Comforting staff....procedure done with ease....exceptional Doctor's......I love this place !!!!"
"Considering I don’t enjoy going to see doctors for my teeth, I had a very nice experience with this office and doctor! I had very little pain after the procedure and would definitely recommend Brookwood endo to anyone needing those certain procedures done! The entire staff that I encountered was extremely friendly, made me feel welcomed, and the receptionist was incredibly nice! She did everything she could to help me beyond what her task were!"
"Thank you Dr. Powell for getting us in quick for an emergency root canal on my daughter, everyone in the office was awesome!"
"Entire staff very versed on procedures. Dr. Powell seems to have the patients best interest at heart at all times. The office is very clean and modern. Made having a root canal seem like just another filling"
"Great service and caring staff! I would definitely go back again."
"I highly recommend Brookwood Endodontics and this from someone who has never been fond of dentists. Absolutely no pain or discomfort. Thank you Abby and Dr. Powell for such a pleasant experience. I will never again dread having to have a root canal."
"We had a wonderful experience yesterday at Brookwood Endodontics!! The staff was so nice and made us feel at ease! And Dr. Thomas was very thorough and made us feel very comfortable with the procedure!! No one likes dental visits, but this office made the visit very enjoyable! I would highly recommend this office!!"
"Great experience! Got me to the appropriate level of care expediently!"
"Nice Dentists and awesome staff"
"Perfect from the time that I walked in the door! The seating area was full so I was invited to sit in the conference room. Aromatic candles were burning and I was offered a drink of my choice. The staff is truly beautiful inside and out!"
"they took very good care of my daughter . awesome place"
"Dr Powell and his staff was amazing. They are a very caring and compassionate staff. I really appreciate Dr Powell. Thank you for your time and patience."
"They really care about their patients and go above and beyond to make sure you are comfortable and relaxed before your procedure that you are having done. If I have to have more dental work done I will definitely be back."
"Very friendly,very professional,fast appointment and no wait,Holli is great!"
"I would leave them 10 stars if I could. The entire staff is super friendly. My procedure was quick and painless and Dr. Powell made something I was dreading seem like a piece of cake. I have nothing but respect for those who put so much time into their profession and seem like they genuinely enjoy what they do. Definitely grateful for him today."
"I was very anxious and Dr. Powell explained everything that needed to be done and was very reassuring and professional. He even called my wife in and explained everything to her, too. Thank you, sir!"